Privacy policy

Last updated: October 30, 2026

This policy explains how we handle the information you send us through this website, in line with Vietnam's Decree 13/2023/ND-CP on personal data protection. Some items below are still being updated.

Data we collect

When you submit the contact form, we receive the details you enter:

• your name;
• your email address;
• your company;
• the solution you are interested in;
• your business type;
• your message.

About cookies and analytics tools: being updated.

How we use it

We use this information to read and answer your request, and to discuss the solution you are interested in.

Who processes the data

To receive and send email, we use:

• Resend, an email delivery service, to deliver the form content to us;
• RIOS's email inbox, where the messages you send are stored.

The full list of processors and where servers are located: being updated.

Retention

How long we keep data: being updated.

Your rights

Under Decree 13/2023/ND-CP, you have rights over your personal data, including the right to:

• be informed about how your data is processed;
• consent or refuse, and withdraw your consent;
• access, correct or request deletion of your data;
• request restriction of processing and object to processing;
• request a copy of your data;
• complain, report or bring a legal claim, and seek compensation as provided by law.

How requests are received and the response deadline: being updated.

Contact

To exercise these rights or ask about this policy, send us an email.